Shipping policy
Shipping Policy
Shipping Policy
Order Processing
All orders are processed within 1 to 3 business days after payment confirmation.
During periods of high demand, promotions, or special campaigns, processing times may be slightly extended.
Once your order has been shipped, you will receive a confirmation email with the relevant shipping information.
Shipping Time
The estimated delivery time is approximately 7 to 12 business days, depending on the destination country and the logistics provider used.
These timeframes are estimates and may be affected by external factors such as:
- customs processing
- weather conditions
- logistical delays
- high-demand periods
Destination Countries
International Shipping
We ship to most countries worldwide.
For international orders, the customer may be responsible for customs duties, import taxes, or additional fees in accordance with the regulations of the destination country.
These costs are not included in the product price or shipping costs.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number that allows you to check the status of your shipment.
Please note that tracking information may take a few days to update in the carrier’s system.
Shipping Issues
If your order arrives damaged, incomplete, or has not been received within a reasonable timeframe, please contact our support team at:
📧 jeracontactcentral@use.startmail.com
We will be happy to assist you in resolving any issues related to your order.
Important Information
Delivery times provided are estimates and do not constitute a guaranteed delivery date.
We are not responsible for delays caused by circumstances beyond our control, such as customs procedures or logistical issues.